Hanna Andersson Reviews

But made in China. Shame It's a very tiresome look anyway but really dislike their pomp and righteousness

Not the most customer-friendly children's shop.

1 -- Customers must pay for return shipping. With higher prices, the challenge of fitting growing children, and Hann's wonky clothing size variations, returns can be prohibitively expensive.
2 -- Even if an item ordered goes on sale within hours of your purchase, Hanna makes no price adjustments. Not typical of most retailers.
3 -- The clothing is cute and comfortable, but don't think I'll be shopping here again.

Order #41902542 -- couldn't get image to upload due to format, but this is a legit purchase from 08/25/22

I love this brand and my kids love this brand, it’s so fun to be able to shop with the children all in one place and match with them, really makes me feel young again.

The quality of their products have gone down substantially. I bought the onsie short sleeve pajamas for my three-year-old and the crotch ripped out after only a few wearings. The company offered a new pair but was waiting for the item to become available. By the time it had, it was gone. Why doesn't customer service make note of what needs to be sent and ship it when it become available? Really poor customer service.

I love Hanna Anderson and have been a customer of theirs for a long time. I purchased clothes for my daughter when she was little and always loved the designs and quality of the clothes. I now purchase pajamas from them for myself. They are always so soft and comfortable and last a long time. I would highly recommend Hanna Anderson's clothes for the whole family.

All of the clothes fit like a whole size smaller in other brands. Threads are pulling and loose on two garments I have washed once and twice, following instructions. They refuse to price match during sales like every other reputable clothing brand does. I submitted 1-star reviews for my low quality items on their site and they did not publish them- only 5 stars to be seen! Wow, how honest!

The two outfits that I bought for my niece’s baby are adorable. However the packaging is awful, since I want to give as a gift. There are no tags, or any mention that they were 100% cotton. They came in two little plastic bags. When I called customer service they said since the stores are closed they don’t put tags on their items anymore. I’m not sure I’m going to keep them because they don’t present well at all at a baby shower.

I placed an order and it took over two weeks to come in. The shipping date kept changing to further and further out. I talked to customer service several times and they did absolutely nothing about it. I still don't even have the order.

I had a terrible experience in December 2019 with shipping and customer service. I decided to give it another try and placed an order and paid for expedited shipping on 5/9/2022. No order yet but a credit for shipping charges. I cannot get a straight answer from the help desk and the story keeps changing. It seems fairly easy to give a valid reason for a delay. With Hannah Anderson there is no reason given except sorry your orders late even though we accept your money for a service that is obviously not available. Very disappointed and discouraged. I cannot even get an address or email to file a formal complaint. Our birthday gift is now a week late and I guess oh well- hannah blew it again. Multiple emails with different help desk people that give different stories. It might be different if the prices were bargains, but paying unbelievable prices for such poor service is just not okay.

Honestly…I don’t understand why people rave about the quality. I’ve purchased several items for my daughter, and I’ve found they look old and worn almost immediately. The prints are cute, but the jammies still have one way zippers that require you to fully undress your baby for a diaper change.